This Privacy Policy explains how SHIVPRIYA TOWERS CO OPERATIVE HOUSING SOCIETY LTD (“Society”, “we”, “us”) processes personal information when you use our website shivpriyatower.in, member / admin / security portals, and the Shivpriya Tower mobile application (Android & iOS).
1. Who we are
We are a registered co-operative housing society operating the digital services listed above for residents, committee members, staff, and security personnel.
- Entity: SHIVPRIYA TOWERS CO OPERATIVE HOUSING SOCIETY LTD
- Address: Plot No. 82, Near Jaitala Bus Stop
Jaitala
Nagpur, Maharashtra – 440036 - Email: milindwankhade16@gmail.com · Phone: 9975591619
- App package (Android):
com.prsoftech.shivpriyatowerchs - App bundle (iOS):
com.prsoftech.shivpriyatowerchs
2. Information we collect
2.1 Account & membership data
Name, flat / wing details, email, mobile / WhatsApp number, occupancy type, login credentials (stored securely / hashed), and profile preferences.
2.2 Society operations data
Maintenance bills and payments, receipts, visitor entries and exits, facility bookings, complaints / suggestions, notices, polls, NOC requests, directory listings, and emergency / SOS alerts as configured by the Society.
2.3 Payment data
Payment amounts, references, gateway order / transaction IDs, and settlement status. Card or UPI credentials are processed by licensed payment partners (for example Cashfree / Razorpay) and are not stored on Society servers in full form.
2.4 Device & app data
Device identifiers needed for push / local notifications, session cookies, app version, crash / diagnostic logs (where enabled), and optional biometric unlock tokens stored on-device via the OS secure store.
2.5 Permissions the app may request
- Internet / network — core portal and payment features
- Notifications — visitor, SOS, payment, and society alerts
- Camera — visitor / QR scan and optional photo attachment (only when you use those features)
- Biometric / fingerprint — optional app unlock
- Vibrate / wake lock — alert presentation
We do not request access to your contacts, precise continuous GPS tracking, or microphone for background recording.
3. How we use information
- Authenticate users and provide role-based access (member, admin / committee, security)
- Process maintenance and other society payments and issue receipts
- Manage visitors, bookings, complaints, notices, and emergencies
- Send transactional messages by email, SMS, WhatsApp, and in-app / push notifications
- Maintain accounts, audit logs, and statutory society records
- Improve reliability, security, and support
We do not sell personal data. We do not use your data for third-party advertising.
4. Legal bases & compliance
Processing is necessary to operate the Society’s digital services for members and authorised users, to perform contracts / obligations related to society charges and services, and to comply with applicable Indian law, including the Information Technology Act, 2000 and rules thereunder, and the Digital Personal Data Protection Act, 2023 (as applicable).
5. Sharing with service providers
We may share limited data with trusted processors who help us deliver the service, under confidentiality and purpose limits, including:
- Hosting / infrastructure providers
- Payment gateways (Cashfree, Razorpay, or successors)
- Email (SMTP), SMS, and WhatsApp Business / Meta Cloud API providers
- Push notification platforms (for example Firebase Cloud Messaging) where configured
We may disclose information if required by law, court order, or to protect the safety of residents and property.
6. Cookies & sessions
The website and portals use cookies / session storage for login, security (CSRF), and basic preferences. The mobile app uses secure local storage for session and biometric unlock settings.
7. Data retention
We retain membership, billing, receipt, visitor, and operational records for as long as needed for society administration, dispute resolution, and legal / audit requirements, then delete or anonymise where practicable.
8. Security
We use HTTPS, role-based access, hashed passwords, and server-side controls. No method of transmission or storage is 100% secure; please keep your login credentials confidential and log out on shared devices.
9. Children’s privacy
The portals and app are intended for adult members, authorised residents, staff, and security personnel. We do not knowingly collect personal data from children for marketing purposes.
10. Your choices & rights
Subject to applicable law and society records requirements, you may request access, correction, or deletion of certain personal data, withdraw optional consents (for example WhatsApp marketing-style broadcasts where offered), or disable biometric unlock / notifications in device settings. Contact the society office using the details below. Account deletion may be limited where records must be retained for society governance or statutory purposes.
11. International transfers
Primary operations and hosting are intended for use in India. Some processors (for example cloud or messaging APIs) may process data in other jurisdictions under their terms and safeguards.
12. Changes
We may update this Policy from time to time. The effective date above will be revised, and material changes may be notified via the portal, app, or email.
13. Contact
For privacy questions or requests:
SHIVPRIYA TOWERS CO OPERATIVE HOUSING SOCIETY LTD
Plot No. 82, Near Jaitala Bus Stop
Jaitala
Nagpur, Maharashtra – 440036
Email: milindwankhade16@gmail.com
Also: shivpriya.tower@gmail.com
Web: Contact form
This Policy applies to the website, web portals, and the Shivpriya Tower mobile application.